Do you think purchasing time tracking is difficult? This article explains how the purchasing process typically progresses with us and how we strive to make it as easy as possible for the customer.
Contact request and contact
Together with the customer, we will go over the main needs over the phone, after which we will provide an offer or arrange a joint presentation time for a more detailed needs assessment.
Presentation and needs assessment
Most customers receive a Navisystem system demonstration, either remotely or on-site. The demonstration is personal and interactive, meaning its content depends entirely on the customer's wishes. Our salespeople strive to find exactly the features in our service that will best help the customer improve their daily work.
During the demonstration, you will become familiar with the basic features of the service, after which the service will be offered for a free one-month trial. The system settings will be determined together with our experts, so you can start testing the service right away.
Offer
At the latest after the presentation, we will have enough information about the features you need. We will make a clear offer, and the service will not include any hidden costs.
Free trial month
The customer can request free trial accounts from us and thus determine the suitability of the service based on their needs before committing to long-term use of the information system. Our goal is to help our customers get the clearest possible picture of the service content before making a purchasing decision.
If you decide to subscribe to the service after the trial month, you can continue using it directly and all saved data will remain in the service.
Introduction
We strive to make the system implementation as easy and hassle-free as possible. Our always friendly customer support will help the main user with the implementation as needed. During the implementation, we create and deliver employee IDs and instructions. We also add work items, customers, projects if necessary. Implementation support is included in the price. Training is agreed separately and can be arranged remotely or on site.
Are you interested? working time tracking about the acquisition? Contact us!